Privacy Policy.

Effective Date: September 2024

At Whispering Waters, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services, including the use of third-party services like Google Analytics and Facebook Pixel.

Information We Collect

Personal Information:
When you submit an inquiry or make a booking through our website, we collect personal details, such as:

  • Your name

  • Email address

  • Phone number

  • Event details

Usage Data:
We collect data on how you use our website via cookies and tracking technologies, which includes:

  • Your IP address

  • Browser type

  • Pages viewed

  • Time spent on the website

How We Use Your Information

Service Improvement:
We use your personal information to respond to inquiries, manage bookings, and enhance your experience on our site.

Marketing:
We use third-party services, such as Google Analytics and Facebook Pixel, to understand visitor behavior and provide targeted advertising:

  • Remarketing via Facebook Ads to display relevant ads based on your interactions with our website.

  • Google Analytics to track site usage, analyze trends, and optimize content for performance.

Third-Party Services

Google Analytics:
We use Google Analytics to collect data on website traffic and user interactions. To learn more about how Google uses your information, visit Google’s Privacy Policy.

Facebook Pixel:
Facebook Pixel helps us track conversions, optimize ads, and build targeted audiences based on user behavior. To manage your preferences for Facebook ads, visit Facebook's Ad Preferences.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners to help us operate the website, conduct business, or provide services to you. These parties are obligated to keep your information confidential.

Cookies

Our website uses cookies to improve your experience. Cookies track usage patterns and help us serve relevant ads. You can manage or disable cookies through your browser settings, though this may affect your site experience.

Security

We implement appropriate security measures to protect your personal information from unauthorized access. However, no system is entirely secure, and we cannot guarantee complete security.

Your Choices

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

To opt out of personalized Facebook ads, adjust your Facebook ad settings or use a browser ad blocker.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this privacy policy, please contact us at:
hello@whisperingwaters.co.nz